These Terms and Conditions (“Terms”) govern all bookings, services, and product purchases made with BYWENDYYY’S (“we”, “our”, “us”). By booking a service, purchasing a product, or using our website, you (“client”, “you”, “your”) agree to be bound by these Terms.
1. Services
We provide beauty services including, but not limited to, semi permanent lashes, semi permanent brows, lip tinting, and related beauty treatments, as well as the sale of beauty products. All services are delivered by trained professionals in accordance with our quality standards.
2. Booking and Deposits
A deposit of 40 percent of the total service cost is required to secure any booking. The deposit is non-refundable and will be applied toward the total cost of your service.
3. Cancellation and Rescheduling
- You must provide at least 24 hours’ notice to cancel or reschedule an appointment.
- Failure to provide adequate notice will result in forfeiture of your deposit.
- Rescheduled appointments must be within 14 days of the original booking date and are subject to availability.
- A new deposit will be required for appointments booked after the 14-day period.
4. No Refund Policy
All payments for services and products are final and non-refundable. This includes deposits, partial payments, and full payments. Refunds will only be issued where required by law.
5. Client Responsibilities
- You must disclose any allergies, skin sensitivities, or medical conditions that may affect your treatment.
- You must follow any pre-service preparation and post-service aftercare instructions provided by BYWENDYYY’S.
- BYWENDYYY’S is not liable for any adverse reactions resulting from undisclosed conditions or failure to follow instructions.
6. Late Arrivals and No-Shows
- If you arrive more than 15 minutes late, we may need to shorten or reschedule your appointment, and your deposit will be forfeited.
- Failure to attend your appointment without prior notice will be treated as a no-show and will result in loss of deposit.
7. Product Purchases
- All products are sold “as is” without any warranties except as required by law.
- We are not responsible for damage or allergic reactions resulting from improper use of products.
8. Privacy Policy
We respect your privacy and handle your personal information in accordance with our Privacy Policy, available on our website. By using our services, you consent to the collection and use of your personal information as described in that policy.
9. Limitation of Liability
To the fullest extent permitted by law, BYWENDYYY’S shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of income, arising from the use of our services or products. Our total liability shall not exceed the amount paid by you for the service or product in question.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the revised Terms.
Effective Date: 13 August 2025
Contact: bywendyyys@gmail.com | 09057812549